Privacy Policy
Updated Dec. 1, 2020
Spunk & Soul (“we” or “us” “our”), the operator of the www.spunkandsoul.com site (the “Site”), is committed to preserving the privacy of those who visit and interact with the Site. This Privacy Policy outlines our guidelines concerning the use of your personal information and the efforts we make to protect your personal information, Please read through this Privacy Policy to ensure that you understand it and how we gather information and use it. If you do not understand the content of this Privacy Policy or do not accept or agree with it then you must stop using our website immediately.
INFORMATION WE COLLECT
We may collect personal and non-personal information that you provide to us. Personal information is information that can be used to directly or indirectly identify an individual. The types of personal information collected may include, but is not limited to, your name, email address, phone number or business contact details, correspondence address and billing information. You may provide information to us by subscribing to our email list or requesting information through our contact form. Personal information also includes any comments, images, documents or videos that you provide or share on our website or any of our pages or other online platforms.
HOW THE INFORMATION IS USED
We will use your information to provide specified services that you request from us, to raise awareness about recent business related developments, or to provide you with information or program details that we feel may be of relevance or interest to you.
Order Processing
We use personal information to process and fulfill your orders and to notify you of your order status. Telephone numbers and email addresses are used to contact you regarding your order. Transactions are processed by our third-party payment vendors pursuant to the terms and conditions of their privacy policies and terms of use.
Content and Communications
We provide you with content and communications via email when you opt in to our newsletter that includes: general information about Spunk & Soul topics, products or customized materials.
If you receive an unwanted email from us, you can use the unsubscribe link found at the bottom of the email to opt out of receiving future emails.
Site Analysis
We conduct site reviews to analyze and improve our Site and products, such as:
-Detecting security incidents, protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for that activity;
· Verifying your identity and preventing fraud;
· Ensuring internal quality control;
· Improving, upgrading or enhancing our products and services;
· Researching and developing products, services, marketing or security procedures to improve their performance, reliability or efficiency;
· Measuring interest and engagement in our Site;
· Debugging to identify and repair errors that impair existing intended functionality;
· Enforcing our terms of use; and
· Complying with our legal obligations, protecting your vital interest, or as may be required for the public good.
PRIVACY OF INFORMATION
We respect your right to privacy and will not disclose, share, sell or rent any personal information held about you without your consent, except to external service providers who have been engaged by us to assist in the provision of services to our clients and customers.
Where we have outsourced a function or activity to an external service provider we will only disclose personal information that the service provider needs to undertake that function or activity, and we require external service providers to agree to keep your personal information secure and we enter into confidentiality agreements for this purpose.
We will share your personal information where we are under a duty to do so in order to comply with any legal requirements or obligations, any request from the government, or where it is necessary in order to enforce or protect our own rights, your safety or that of others, or where it is deemed necessary to investigate fraud.
YOUR RIGHTS TO THE INFORMATION WE HOLD
You have a right to access your information and to rectify any part which is inaccurate or incorrect. You also have a right to ask us to delete any information we hold about you or to restrict how your information is processed. If you wish to request a copy of the information we hold about you or make any changes then please contact us at hello@spunkandsoul.com.It is important to us that the information we maintain and use is accurate, complete and up-to-date. If at any time your personal details change, please let us know so we can update our records.
HOW WE PROCESS YOUR INFORMATION
Any personal information that we collect will be processed and stored securely. We will not keep information for longer than is required with regard to the purpose for which it was collected and will take reasonable steps to destroy or permanently de-identify your personal information when it is no longer required.
This website is located within and operates from the United States of America and the relevant laws of the United States and California will apply to all matters arising from your use of this website or in any way connected with this website. Any personal information that we collect will be held within the United States.
If you are accessing this site from outside of the United States you acknowledge and agree that any personal information you provide will be processed as set out in this Privacy Policy and will be processed in accordance with the laws of the United States which may be less stringent than the legal requirements in your own country.
DATA RETENTION
We store the personal information we receive as described in this Privacy Policy for as long as you use our Site or as necessary to fulfill the purpose(s) for which it was collected, provide our Site and products, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.
DATA SECURITY
We take the protection of your personal information seriously and have taken suitable and reasonable steps to protect the personal information we hold from misuse, loss, unauthorized access, and any modification or disclosure. If you are submitting personal information over the internet that you wish to remain private, please note that while attempts are made to secure information transmitted to this site, there are inherent risks in transmitting information across the internet and we are unable to guarantee its security. If you prefer, you can contact us by alternative means using phone or mail.
LINKS TO OTHER SITES
The Spunk & Soul website may contain links to other sites. We are not responsible for the privacy practices of those web sites and have no knowledge of whether cookies or other tracking devices are used on any such linked sites. If you have any concerns regarding the privacy of your information you should ensure you are aware of the privacy policies of those sites before disclosing any personal information.
PRIVACY OF CHILDREN
This website is not intended to be accessed by visitors under the age of 13 and consequently we do not intentionally collect information from any visitor who is under the age of 13. In the event we discover that a person under the age of 13 has accessed our site and provided personal information than we shall attempt to delete and/or destroy such information as soon as possible.
CHANGES TO PRIVACY POLICY
We reserve the right, at our discretion, to change, modify, add, or remove portions from this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post the revised Privacy Policy here. Your continued use of the Site indicates your acknowledgement of the Privacy Policy as posted.
We will post any changes here so that you will always know our policies regarding what information we gather and how we use and share that information. Please check this page periodically for changes to this Privacy Policy.
If you have any questions about the spunkandsoul.com Privacy Policy, please contact us at: hello@spunkandsoul.com
Copyright 2020 Spunk & Soul